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Chats Apps and Collaboration Tools Opt-In Guide

Version 1.1

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1.1 About SendQuick Pte Ltd

SendQuick™ develops and offers enterprise mobile messaging solutions to facilitate and improve business workflow and communication, and is widely used in areas such as IT alerts & notifications, secure remote access via 2-Factor Authentication, emergency & broadcast messaging, business process automation and system availability monitoring.

In addition to functionality, SendQuick’s messaging solutions have also been developed with other key features in mind. These include security and confidentiality of company information, and ease in mitigating disruption during unplanned system downtime such as that arising from cyberattacks.

1.2 About sendQuick Cloud

SendQuick Cloud is a cloud based Software-as-a-Service (Saas) application to monitor and notify for cloud based incidents with omni-channel messaging capability. It has ability to monitor using ICMP Ping, Port check and URL check. It has policy based notifications using Email and Webhook, supporting any applications as well as Cloud Providers like AWS, Azure, Alibaba Cloud, Google Cloud and Oracle. Given the above integration methods, SendQuick Cloud is able to work with any applications to send notifications. Supporting notification channels include SMS, Telegram, Slack, Facebook Messenger and others. Lastly, there is Roster for messaging based on duties and time frame for each recipients, reducing alert fatigue.

1.3 Purpose of Document

This document is a guide on how to register for the supported chat apps and collaboration tools to receive alert messages from the triggered rules configured or broadcast in SendQuick Cloud.

2.0 How To Opt-In Facebook Messenger

  • Open Facebook Messenger app

sendQuick Cloud Opt-In - Facebook Messenger Dashboard

  • Type either “sq cloud” or “sendQuick cloud” in the search bar

Search for “sq cloud” or “sendQuick cloud” in Facebook Messenger

  • Click on the bot by the name of “SQCloud” and type “register”
  • Follow the cues (provide company ID > mobile number > OTP) given by the bot and reply accordingly

Click on the bot by the name of “SQCloud” and type “register”

3.0 How to opt-in Telegram

  • Open Telegram app and click on the magnifying glass at the top right

Opt-in Telegram

  • Type “sqcloud” in the search bar

Search for

  • Click on the bot by the name of “SQCloud” and type “register”
  • Follow the cues (provide company ID > mobile number > OTP) given by the bot and reply accordingly

sendQuick Cloud Opt-In Telegram - Bot OTP Verification

4.0 How to opt-in LINE

  • Open LINE app and click on “Add friend” icon at the top-right beside the “Setting” icon, then the magnifying glass at the top-right, below the “Setting” icon

Open LINE app and click on “Add friend” icon at the top-right beside the “Setting” icon

  • Type “@402kvsug” in the search bar

Search for

  • Click on the “Chat” icon of the bot by the name of “SQCloud” and type “register”
  • Follow the cues (provide company ID > mobile number > OTP) given by the bot and reply accordingly

SQ cloud chat bot registering mobile number for alert notification

5.0 How to opt-in Microsoft Teams

  • Open Microsoft Teams and click on “Chat” icon in the menu bar
  • Click on the “New Chat” icon

Click on the “New Chat” icon

  • Type in the App ID: c7776a30-2d26-40af-94ec-84a48179c570 in the “To” field and select the bot “sendQuick Cloud Bot”

Search for App ID: c7776a30-2d26-40af-94ec-84a48179c570 and select the bot “sendQuick Cloud Bot”

  • Type “register” to begin
  • Follow the cues (provide company ID > mobile number > OTP) given by the bot and reply accordingly

sendQuick Cloud Bot successfully opted-in Microsoft Team

6.0 How to opt-in Slack

Opt-in to Slack

  • Once done, the webpage will show “App Installed Successfully

Slack - Webpage message after app installed succesfully

  • Click on the SQCloud bot and type “register” to begin
  • Follow the cues (provide company ID > mobile number > OTP) given by the bot and reply accordingly

sendQuick Cloud Bot successfully opted-in Slack