1.1 About TalariaX Pte Ltd

TalariaX™ develops and offers enterprise mobile messaging solutions to facilitate and improve business workflow and communication, and is widely used in areas such as IT alerts & notifications, secure remote access via 2-Factor Authentication, emergency & broadcast messaging, business process automation and system availability monitoring.

In addition to functionality, TalariaX’s messaging solutions have also been developed with other key features in mind. These include security and confidentiality of company information, and ease in mitigating disruption during unplanned system downtime such as that arising from cyberattacks.

1.2 About sendQuick Cloud

sendQuick Cloud is a cloud based Software-as-a-Service (Saas) application to monitor and notify for cloud based incidents with omni-channel messaging capability. It has ability to monitor using ICMP Ping, Port check and URL check. It has policy based notifications using Email and Webhook, supporting any applications as well as Cloud Providers like AWS, Azure, Alibaba Cloud, Google Cloud and Oracle. Given the above integration methods, sendQuick Cloud is able to work with any applications to send notifications. Supporting notification channels include SMS, Telegram, Slack, Facebook Messenger and others. Lastly, there is Roster for messaging based on duties and time frame for each recipients, reducing alert fatigue.

1.3 Purpose of Document

This document is a guide on how to integrate sendQuick Cloud with AWS Cloudwatch and Simple Notification Service (SNS) to send message notifications and alerts. In this guide, we will be using sendQuick Cloud for the integration.

AWS Cloudwatch and SNS is available at the AWS Console. You will need to login to AWS Console and select Services and is presented with all the AWS options. Select Cloudwatch and SNS to configure. You will need to configure the SNS first as these are the notification services that you can select for Cloudwatch monitoring. We will explain on the SNS and Cloudwatch configuration in the following sections.

There are two ways to send alert messages from AWS to sendQuick Cloud. You can use any of the following methods

  • Email method (SMTP)
  • Webhook method